Cloudflare, a popular platform used by many websites to protect from DDOS attacks, has been having an outage/bug that is making their service inaccessible for most users.

Even though the websites protected by Cloudflare doesn’t seem to be affected at the moment, users are having difficulties logging in to their service and making changes to Cloudflare settings.

I faced the problem when I tried to log in to the Cloudflare dashboard to change DNS settings on one of my websites.

First, I was unable to login as the login page initially didn’t load at all. Initially, I thought it might be due to a problem with my internet connection.

Then even though the login page loaded, I was unable to login because I was getting some wired errors such as an error connecting to their database, which meant that they are having an issue in their backend.

An hour later, I made it to the dashboard, but I was unable to make any DNS changes to my website. I continued to get error messages such as, ‘Internal authentication error: internal server error (Code: 10000)’

Many Cloudflare users were complaining of getting an 'Internal authentication error: internal server error (Code: 10000)'
Many users were complaining of getting an ‘Internal authentication error: internal server error (Code: 10000)’

Even though the Cloudflare status page showed that everything was working accordingly, after checking their community forum, I saw that the issue is not an isolated issue to me, but an issue faced by many Cloudflare users.

A recent Cloudflare outage back in July caused thousands of websites including, Hulu, Discord, Feedly, to go offline.

What to do in the time of Cloudflare outage?

It seems at the time I finished writing this, Cloudflare has identified the issue and fixing it. So it’s better to wait and let Cloudflare fix the issue, and try to login again to your Cloudflare dashboard to change any of the settings.

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